Privacy Policy
Sarvam AI Solutions is committed to protecting the privacy of individuals who visit our site or use our services. This Privacy Policy describes how we collect, use, disclose, and protect information.
Information We Collect
We collect information to provide and improve our services. The types of information we collect depend on how you interact with our site and services.
Information You Provide to Us:
We collect information that you directly provide to us when you inquire about our services, submit a form, or communicate with us. This may include contact details, information about your business or project needs, and any other information you choose to provide.
Information Collected Automatically:
When you visit our site, we may automatically collect certain information from your device. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may also collect information about your usage patterns and activity on our site.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services: We use your information to deliver the services you request, such as AI consulting, machine learning development, or data analytics.
To Improve and Personalize Our Services: We analyze information to understand how our site and services are used, which helps us enhance user experience, develop new features, and improve the quality of our offerings.
To Communicate With You: We use your information to respond to your inquiries, provide customer support, and send you updates or information related to our services.
For Security and Fraud Prevention: We use information to detect and prevent potential security risks, fraud, or other malicious activities.
To Comply with Legal Obligations: We may use your information as required by law, legal process, or governmental request.
Sharing Your Information
We do not sell your personal data. We may share your information in the following circumstances:
With Service Providers: We may share information with third-party vendors, service providers, or consultants who perform services on our behalf, such as website hosting, data analysis, or IT services. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government inquiry).
In Case of Business Transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and explain your choices.
Legal Basis for Processing (for users in the EEA or UK)
If you are located in the European Economic Area (EEA) or the UK, we process your personal data based on specific legal grounds:
Consent: Where you have given us explicit consent to process your personal data for a specific purpose.
Performance of a Contract: Where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests.
Legal Obligation: Where processing is necessary to comply with a legal obligation.
To exercise any of these rights, please contact us using the details provided below.
Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data, including the right to:
Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request the deletion of your personal data under certain conditions.
Restriction of Processing: Request that we restrict the processing of your personal data under certain conditions.
Object to Processing: Object to our processing of your personal data under certain conditions.
Data Portability: Request the transfer of data you have provided to us to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Cookies and Similar Technologies
We may use cookies and similar tracking technologies to collect and use information about you. You can manage your cookie preferences through your browser settings.
International Data Transfers
Your information may be stored and processed in any country where we have facilities or where we engage service providers. By using our site or services, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection laws. We ensure that adequate safeguards are in place to protect your data during such transfers in compliance with applicable law.
Children's Privacy
Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, you can contact us by writing to us at:
Sarvam AI Solutions
301, Orion Tech Park, Outer Ring Road
4th Floor
Bengaluru, Karnataka
560103
India